The term ‘artificial intelligence’ can be broadly described as an IT system’s simulation of human intelligence processes, such as the ability to adapt, solve problems or plan. These abilities enable

Continue ReadingDistinguishing Real AI in Cybersecurity

In today’s business landscape, the importance of delivering exceptional customer experiences cannot be overstated. As technology advances, customers expect more from their service providers when it comes to communication channels,

Continue ReadingTransforming customer engagement with omnichannel solutions

Cloud Industry Forum’s latest primary research is, as usual, a must read take on the “State of the Cloud” landscape. Titled “Tough times, but innovation springs internal” here are some highlights

Continue ReadingCloud and AI Can Beat the Tough Times

In today’s data-driven landscape, Big Data plays a pivotal role, encompassing vast amounts of information from various sources within an organisation. Its magnitude and diversity make it a valuable asset

Continue ReadingHow Businesses Should Tackle Big Data Challenges