A natural concern during the pandemic was that greater independence may lead to a fall in productivity among employees. But many SMBs and larger organisations discovered that the standard metrics of productivity remained high and demonstrated the resilience of workers, as companies pivoted to a hybrid model. For instance, one year into the pandemic, Microsoft’s …

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Today’s organizations extend far beyond the traditional bricks and-mortar office, with many employees now routinely using a bewildering array of platforms, applications and devices to get work done. New tools and organizational cultures empower them to work at home or on the go, use their own devices to access company data, and collaborate with colleagues …

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