15
Nov, 2019
Why the Cloud is Transforming Customer Experience
Cloud, Tech Articles, Cloud, Featured, Technology, Tranformation 
Enda Kenneally, VP of Business development at West’s Unified Communications Services explains why cloud-based platforms are shaping the contact centre industry of the future. Two years ago, West published UK market research which predicted an explosion in cloud adoption in the contact centre, driven by dissatisfaction with legacy equipment, costly upgrades, technical limitations, long deployment […]
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7
Nov, 2019
CMMS vs ERP | Asset Management Dilemma
Cloud, Tech Articles, CMMS, ERP, IT, Technology 
Enterprises that are seeking to optimize their core operations often run into a dilemma on how to exactly manage their considerable assets. Is using ERP by modifying one of the existing modules enough or should they look for specific software solutions like computerized maintenance management systems (CMMS) that are designed to help you efficiently manage […]
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25
Oct, 2019
Industry 4.0 | Cloud technology within Manufacturing
Cloud, Tech ai, Articles, automation, Cloud, digital, Featured, Front Page, industry 4.0, IT, Technology 
In today’s E-commerce driven market, manufacturers are under increased pressure to respond to Industry 4.0 and work towards digitising their supply chains. More and more manufacturers are looking at innovative cloud-based solutions such as, Internet of Things (IoT) sensors and devices that talk to the internet and provide real-time dashboards of activities happening throughout their […]
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