The FBI is warning timeshare owners to be wary of a prevalent telemarketing scam involving a violent Mexican drug cartel that tries to trick people into believing someone wants to buy their property. This is the story of a couple who recently lost more than $50,000 to an ongoing timeshare scam that spans at least two dozen phony escrow, title and realty firms.

One of the phony real estate companies trying to scam people out of money over fake offers to buy their timeshares.

One evening in late 2022, someone phoned Mr. & Mrs. Dimitruk, a retired couple from Ontario, Canada and asked whether they’d ever considered selling their timeshare in Florida. The person on the phone referenced their timeshare address and said they had an interested buyer in Mexico. Would they possibly be interested in selling it?

The Dimitruks had purchased the timeshare years ago, but it wasn’t fully paid off — they still owed roughly $5,000 before they could legally sell it. That wouldn’t be an issue for this buyer, the man on the phone assured them.

With a few days, their contact at a escrow company in New York called ecurrencyescrow[.]llc faxed them forms to fill out and send back to start the process of selling their timeshare to the potential buyer, who had offered an amount that was above what the property was likely worth.

After certain forms were signed and faxed, the Dimitruks were asked to send a small wire transfer of more than $3,000 to handle “administrative” and “processing” fees, supposedly so that the sale would not be held up by any bureaucratic red tape down in Mexico.

These document exchanges went on for almost a year, during which time the real estate brokers made additional financial demands, such as tax payments on the sale, and various administrative fees. Mrs. Dimitruk even sent them a $5,000 wire to pay off her remaining balance on the timeshare they thought they were selling.

In a phone interview with KrebsOnSecurity, Mr. Dimitruk said they lost over $50,000.

“They kept calling me after that saying, ‘Hey your money is waiting for you here’,” said William Dimitruk, a 73-year-old retired long-haul truck driver. “They said ‘We’re going to get in trouble if the money isn’t returned to you,’ and gave me a toll-free number to call them at.”

In the last call he had with the scammers, the man on the other end of the line confessed that some bad people had worked for them previously, but that those employees had been fired.

“Near the end of the call he said, ‘You’ve been dealing with some bad people and we fired all those bad guys,’” Dimitruk recalled. “So they were like, yeah it’s all good. You can go ahead and pay us more and we’ll send you your money.”

According to the FBI, there are indeed some very bad people behind these scams. The FBI warns the timeshare fraud schemes have been linked to the Jalisco New Generation drug cartel in Mexico.

In July 2024, the FBI and the Treasury Department’s Financial Crimes Enforcement Network (FinCEN) warned the Jalisco cartel is running boiler room-like call centers that target people who own timeshares:

“Mexico-based [transnational criminal organizations] such as the Jalisco New Generation Cartel are increasingly targeting U.S. owners of timeshares in Mexico through complex and often yearslong telemarketing, impersonation, and advance fee schemes. They use the illicit proceeds to diversify their revenue streams and finance other criminal activities, including the manufacturing and trafficking of illicit fentanyl and other synthetic drugs into the United States.”

A July 2024 CBS News story about these scams notes that U.S. and Mexican officials last year confirmed that as many as eight young workers were confirmed dead after they apparently tried to quit jobs at a call center operated by the Jalisco cartel.

Source: US Department of the Treasury’s Office of Foreign Assets Control.

The phony escrow company the Dimitruks dealt with — ecurrencyescrow[.]llc — is no longer online. But the documents sent by their contact there referenced a few other still-active domains, including realestateassetsllc[.]com

The original registration records of both of these domains reference another domain — datasur[.]host — that is associated with dozens of other real estate and escrow-themed domains going back at least four years. Some of these domains are no longer active, while others have been previously suspended at different hosting providers.

061nyr[.]net
061-newyorkrealty[.]net
1nydevelopersgroupllc[.]com
1oceanrealtyllc[.]com
advancedclosingservicesllc[.]com
americancorporatetitle[.]com
asesorialegalsiglo[.]com
atencion-tributaria.[]com
carolinasctinc[.]net
closingandsettlementservices[.]com
closingandsettlementsllc[.]com
closingsettlementllc[.]com
crefaescrowslimited[.]net
ecurrencyescrow[.]llc
empirerllc[.]com
fiduciarocitibanamex[.]com
fondosmx[.]org
freightescrowcollc[.]com
goldmansachs-investment[.]com
hgvccorp[.]com
infodivisionfinanciera[.]com
internationaladvisorllc[.]com
jadehillrealtyllc[.]com
lewisandassociaterealty[.]com
nyreputable[.]org
privateinvestment.com[.]co
realestateassetsllc[.]com
realestateisinc[.]com
settlementandmanagement[.]com
stllcservices[.]com
stllcservices[.]net
thebluehorizonrealtyinc[.]com
walshrealtyny[.]net
windsorre[.]com

By loading ecurrencyescrowllc[.]com into the Wayback Machine at archive.org, we can see text at the top of the page that reads, “Visit our resource library for videos and tools designed to make managing your escrow disbursements a breeze.”

Searching on that bit of text at publicwww.com shows the same text appears on the website of an escrow company called Escshieldsecurity Network (escshieldsecurity[.]com). This entity claims to have been around since 2009, but the domain itself is less than two years old, and there is no contact information associated with the site. The Pennsylvania Secretary of State also has no record of a business by this name at its stated address.

Incredibly, Escshieldsecurity pitches itself as a solution to timeshare closing scams.

“By 2015, cyber thieves had realized the amount of funds involved and had targeted the real estate, title and settlement industry,” the company’s website states. “As funding became more complex and risky, agents and underwriters had little time or resources to keep up. The industry needed a simple solution that allowed it to keep pace with new funding security needs.”

The domains associated with this scam will often reference legitimate companies and licensed professionals in the real estate and closing businesses, but those real professionals often have no idea they’re being impersonated until someone starts asking around. The truth is, the original reader tip that caused KrebsOnSecurity to investigate this scheme came from one such professional whose name and reputation was being used to scam others.

It is unclear whether the Dimitruks were robbed by people working for the Jalisco cartel, but it is clear that whoever is responsible for managing many of the above-mentioned domains — including the DNS provider datasur[.]host — recently compromised their computer with information-stealing malware.

That’s according to data collected by the breach tracking service Constella Intelligence [Constella is currently an advertiser on KrebsOnSecurity]. Constella found that someone using the email address exposed in the DNS records for datasur[.]host — [email protected] — also was relieved of credentials for managing most of the domains referenced above at a Mexican hosting provider.

It’s not unusual for victims of such scams to keep mum about their misfortune. Sometimes, it’s shame and embarrassment that prevents victims from filing a report with the local authorities. But in this case, victims who learn they’ve been robbed by a violent drug cartel have even more reason to remain silent.

William Dimitruk acknowledged that he and his wife haven’t yet filed a police report. But after acknowledging it could help prevent harm to other would-be victims, Mr. Dimitruk said he would consider it.

There is another reason victims of scams like this should notify authorities: Occasionally, the feds will bust up one of these scam operations and seize funds that were stolen from victims. But those investigations can take years, and it can be even more years before the government starts trying to figure out who got scammed and how to remunerate victims. All too often, the real impediment to returning some of those losses is that the feds have no idea who the victims are.

If you are the victim of a timeshare scam like this, please consider filing a report with the FBI’s Internet Crime Complaint Center (IC3), at ic3.gov. Other places where victims may wish to file a complaint:

Federal Trade Commission – https://www.ftccomplaintassistant.gov
International Consumer Protection and Enforcement Network – https://www.econsumer.gov/en
Profeco – Mexican Attorney General – https://consulmex.sre.gob.mx/montreal/index.php/en/foreigners/services-foreigners/318-consumer-protection